What is Vulpith.com?
Vulpith.com is a cloud platform; for e-sourcing of professional services where such services can be delivered on-line.

Vulpith enables Clients (Service Seekers) to e-source, screen and select Service Providers (Freelancers/Agencies/Remote Employees)on its platform.It enables Providers to work on these services within Vulpith's Private Virtual Workspace and deliver the same services to the requested Client in a secure environment and get paid.

Why Vulpith?
Vulpith is an end-to-end solution provider,meaning it is more than a traditional match making and time-tracking platform. Vulpith redefines the freelancing and outsourcing platform by providing most features for free which you typically pay for, on other platforms. It also enables freelancers and agencies to showcase their talent and clients to post their projects.The rest IT infrastructure, security, software etc. is managed by Vulpith.

Who are the people behind Vulpith?
Vulpith has been conceptualized and designed by industry veterans who have been using various freelancer platforms and their services.They have developed a firsthand understanding of the issues and opportunities and bring over 15 years of experience and ideas to build the best.

What types of projects are available on Vulpith?
Projects can either be billed on a fixed price or charged by hourly rates.

What is the fee charged by Vulpith?
Vulpith will only charge when you use platform for escrow protection or other value added services. Most features are provided for free. Also, tracking the project until delivery is FREE!

How does Vulpith make money, if the platform is free to use?
Vulpith provides various value added services which address the challenges faced by the freelancing industry. We believe that these services add a lot of value and more and more freelancers/agencies and clients would prefer using these value-added services for a small fee which defines our revenue model.

Can I invite my friends to Sign Up?
Please feel free to bring in as many friends as you wish. We have exciting referral credits credited to your account for every reference.To add, we will credit you with 1% of the transaction fee of the first project of your referral to you. You can use this credit against paying your transaction fee or buying value added services.

What are the community activities offered at Vulpith?
Vulpith aims at building a large community of freelancers who do what they love without compromising on their work-life balance. We believe that more and more employees world-over would turn to freelancing in the coming years. We have thus lined up many community engagement activities for our users.

How does Vulpith ensure quality?
Vulpith wants quality freelancers and quality projects on its platform for a win-win situation to all stakeholders. We have an on-line screening process for freelancers/agencies teams.And also provide third-party background verification at various levels as an add-on service. Premium members are provided with advanced filters which can be set based on their needs to get the right quality matches. Apart from this, we always listen to our members and welcome their suggestions about quality, processes and other aspects to make Vulpith a truly member driven platform.

What are Escrow Protected Projects?
Escrow protected projects are projects that come with payment protection. However, this will also entail delay/quality penalties as specified by clients. The project may be needed to completed on Vulpith's Cloud workspace and, all payments should be done through the Vulpith.

What is the difference between Escrow Protection and Data Protection?
Escrow Protection: Protection against efforts of Freelancer/Agency and against payments of Client and protection of client against defaulting provider/agency.

Data Protection: Protect against misuse of data. You paid to Freelancer/Agency for your work and that cannot be used again for some other. You can achieve this using integrated cloud workspaces. On your downloading of data files pertaining to the project, the work space is shredded. We do not keep any copies or backups.

Do we have any other benefits of Cloud workspaces apart from data protection?
Apart from data protection, the integrated cloud work space also helps in reducing the IT infrastructure and Software cost thus reducing the total cost of ownership. This benefits the Freelancer/Agency as they only need to focus on their skills and talent, not on IT Infrastructure, software or its high initial costs or ongoing maintenance costs or cyber security as compared to in house computers. Just pay per use and relax!

How do I Sign Up?
Just click on the Sign Up button on the home page or Sign Up here

What is Vulpith account balance?
Vulpith account balance is nothing but your earnings, refunds, referral bonuses, etc.., which you can withdraw at any point of time to your bank account. The minimum withdrawal limit is INR 1000 or $ 25.

Can we use Vulpith account balance as a money wallet?
Vulpith account balance is not a money wallet. However, you can still pay your freelancers using this balance.

Do I need to pay for posting a project?
No. Posting a project is free forever.

How do I find suitable freelancers?
While posting your project, you will be prompted to identify the skill set and other parameters. Vulpith will automatically filter and show the registered freelancers for the given skill set and preferences.

What happens when I post a project?
When you post a project, Vulpith makes it visible to all the relevant freelancers and agencies based on the skill set and preferences you set. They can start sending you their proposals (including their portfolio) for free.

How can I be sure of a freelancer's competency? 
Vulpith provides free space to the freelancers for creating their portfolio of work which can be viewed by you. There is also a feedback and rating mechanism for all freelancers.

Do you provide project tracking? 
Yes. Vulpith provides a simple to use yet comprehensive project tracking tool for your convenience, absolutely free.

Can I schedule a meeting with Freelancer?
Yes. Vulpith provides a simple to use yet comprehensive scheduling tool for fixing your meetings, absolutely free.

Can I protect my confidential data?
Yes. Vulpith understands the challenges of information security and confidential data. You can use our cloud workspace to ensure that your confidential data/artifacts stays protected. This is an add-on service.

What to do if my freelancer/agency stops communicating? 
Please let us know and we can downgrade his rating based on your feedback, If you have parked funds for the freelancer, nothing to worry your money would be safe. You may use one of the other providers to continue the project.

Is there a mechanism for giving feedback about my freelancer? 
We welcome your feedback and rating of the freelancers, which will help enrich the community and the platform.

How can you protect my payment? 
You can use our escrow protection feature. However your project will only be visible to freelancers who agree for such escrow protection.You can release the payment only after you are satisfied with the deliverables. You will need to confirm the deliverables before you can download the project files. This ensures that the interests of both the parties are addressed fairly.

What if the final deliverables are not up to the mark? 
You can definitely ask for rework, and upon satisfactory completion accept the same. We strongly recommend a periodic review of the work flow to avoid any surprises at the end.

Can I hire more than one freelancer for the same project? 
Yes, you can hire more than one freelancer for a single skill set.

What if I have multiple job type requirements for the project like Custom Software Development? 
These multi-job type (i.e. Developers, Designers, Testers etc.) and interdependent team members are typically required for IT-Software and other projects. For such projects, you can post a Multiple Job type project. However, you would be able to hire only agencies with the necessary teams. We believe that this will reduce the management overheads for clients, while making it possible to assemble a required multi-skilled team.

How do I know that my freelancer has enough time committed for my project? 
When a freelancer registers with us, he/she is asked to confirm the amount of time can devote to these projects on a weekly basis. Based on this commitment and the time required for the project, you can decide on hiring the freelancer.

Can I use any currency for payments? 
All the transactions are handled only in INR (Indian Rupee). We will keep adding the new currencies in the near future.

What if I don't want to use any of your special features? 
You can use the platform with all its basic features for free. In this scenario, the risk of delivery & payment would rest only with you. Vulpith will have no responsibility and will not be liable for any final outcomes.

What if the project needs secured IT environment? 
In such cases, where the project needs either secured IT environment or need high end tools and software where freelancer/agencies do not have them you can use Vulpith's Virtual workspaces. Investing on such software for a freelancer may not be viable always. You would be charged based on the hours of use, by your chosen freelancers/agencies. This additional cost is way low and goes a long way in securing your confidential data. Now you can hire best talent across the globe without worrying about infrastructure or security.

What are "Advanced Filters"? 
With Advanced filters, you can set your preferred countries to hire freelancers/agencies from, price range and many other available parameters. Your preferred Freelancers/Agencies will appear in your Project Search as per the set filters.

What is matched Percentage? 
Match Percentage for each Freelancer/Agency indicating that, the freelancer/agency have been matched that much % for your project requirements. Our algorithm used various parameters like categories, skills, experience, hourly rate etc..

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