Client User Guide

Here is how you can use Vulpith and why it is far better than the current platforms

Professional freelancers

One of the main reasons is that Vulpith is the most preferred destination for freelancers to work online. Hence, there are carefully-vetted freelancers for offering services like Digital marketing, content writing, web development, mobile app development, sales and marketing etc. Therefore, you can be sure that on every single project you will meet a talented professional who would do complete justice to your project.

The freelancers at Vulpith own innumerable skill-sets which qualifies them to be the best in the industry. We are proud of them as they work seamlessly with passion towards completing each project. Hassle-free cooperation, high quality work and meeting deadlines, make them distinct from freelancers on other platforms. Vulpith management has explored many freelance websites and has never got an expected result due to lack of domain/industry filter. This resulted in low quality of the work they were getting from the freelancers from other platforms. So, we have made efforts to add new features and operational improvements in Vulpith to cater to the current and future needs of freelancing industry.

Stress-free working style

Once you are willing to work on our platform, we want you to be completely relaxed. We have provisions for almost all possible issues which may arise in a virtual working environment. We are confident about our platform as it is a result of research and analysis of different freelance platforms available online. We have worked on each negative feedback that a client or a freelancer had ever logged related to any freelancing sites available.

Mostly clients complain about the quality of the work, hence, we curate the freelancers about their claims and profiles, and we also have an integrated cloud workspace which you have not seen in any other freelance websites to protect your confidential projects and data. Besides, we have the best project management tools and a neatly planned system to cope up with your requirements.

Flexibility in awarding a project

For a single project, you can hire multiple freelancers and allocate pieces of work to different freelancers. For example, if you want 20 articles to be written, then mention the number of freelancers you want to hire. You can change this number at any point of time i.e. even after the project gets awarded. We believe in being totally flexible for your convenience.

Emergence of distinct ideas

We have created a better place for people who are interested in hiring different professionals online instead of dealing with a single person for a longer period. This helps in getting all sorts of different ideas coming from different freelancers. Hence, there is always scope for something unique and fresh.

Providing value to your projects

We believe in providing total value to your projects, the most essential thing freelancing sites have been missing out all these years. We are proud that we have not left this part unnoticed while building our platform. Giving value to the projects is an additional service which is essential and yet free of cost when you work through Vulpith.

We consistently remind, educate, and emphasize on freelancers to provide value in delivery and we reward the best performers as well. Successfully completing the given project and delivering it on time is one way we provide value in Vulpith. However, we educate the freelancers that quality and value are two different things and they are supposed to deliver both on time. We educate them about the value by explaining them the importance of understanding the clients? need and goal by asking right questions and suggesting changes. Finally, they should deliver the work so that the client can accomplish his/her goals.

Flexible communication

Communication plays a significant role while working in a virtual set up as you are not having a one-to-one conversation with the freelancer. As a client, it may take a lot of time for you to trust someone who is not familiar with you. Entrusting your project to an entirely unknown person may feel a bit daunting in the beginning. We clearly understand your situation and hence we have built a well-equipped website where you can chat with the freelancer without any interruptions. Being in regular touch with the freelancer until the end of the project will help enhance the quality of the final result. You can always ask them to make modifications and changes according to the guidelines of the project with constructive feedback at every level.

Communicating on a regular basis will avoid confusions and saves your valuable time. Miscommunication is one of the main reasons for project failure, and sometime lack of agile process (getting intermittent work product and providing feedback for improvements) can also affect the project. You should make sure you stress on both aspects to get the desired result. Apart from these, one of the top reasons for project failure is, unclear or underestimated project requirements. Please ensure your requirements are clear, as well-defined scope and deliverables will lead to a successful project. Vulpith has provisions for all these things similar that of a corporate environment.


Why choose Vulpith ?

Two major benefits : (Benefits are different from features)

  • a) Unique features to cater to the ever-demanding freelancing industry needs
  • b) Improved operational features from posting till getting quality delivery of the project
  • c) Other Features

Vulpith is a full-fledged freelance platform which enables clients to get most eligible freelancers who can cater to almost every industry. Clients who are looking for service through our platform enjoy advanced data protection, timely delivery and quality, without paying any extra charges for posting projects or cancellation. We have provisions to protect both freelancers and clients with dual- layer security, escrow payment methods and cloud workspace for data protection on our platform. We believe in connecting client and freelancers through a secure process to help them carry out their work.

Unique Features :
Assured Project Delivery

If in case the service provider leaves the project in the middle for any personal reasons, you are surely in trouble. We understand the issues that you might face during such situations.
It is indeed a huge disappointment when you had great expectations from the freelancer whom you chose to complete your project. In most of the freelance sites, there have been incidents where the freelancer disappears and does not respond to the client's messages. The only benefit that the client gets during such circumstances is that they get the refund.
At Vulpith we believe in providing value to client's money and we manage to complete the pending work with the help of experts. We will not charge excess of the agreed project budget and thus the experienced professionals work within the given project budget. Although we cannot guarantee to deliver the work in the initial time-frame you agreed with your freelancer, but we can ensure that you will get the work completed as early as possible.
To opt for this service, you need to select"Delivery Assurance" option while posting the project and the assurance fee is 10% of the project fee. Like insurance, this delivery assurance fee can protect you from the possible trouble during the project against successful delivery. We will review the project scope and budget and check if these are reasonable or not. If we found unreasonable, we will not accept your request and we will refund assurance fee to your account balance.

Advanced Data Protection

We ensure, advanced data protection in our platform as we want all our clients and freelancers to have a secure work environment. Loss of data can affect the projects intensely, and hence we include it in our priority list.

Zero Fees

At Vulpith we don't charge you anything for posting the project. All you need to deposit is the amount required to be paid to the freelancers. In fact, our services are free of cost, unless you wish to go for upgrading the services or opt for one of our advanced services, like insuring your project. Any service which is paid is refundable if we fail to deliver as we promised.

Improved Operational Features:
Single or Multiple Job posting [Multiple job posting is applicable only when you hire a company]

At Vulpith you have a choice to post a single project in a domain, or multiple projects from different domains. Usually multiple projects can be handled only by companies as they will have an in-house team for handling different responsibilities.

Hire Multiple freelancers for a project

If you don't wish to hire an agency you can choose to hire different freelancers as per the need of the projects. We believe in giving you more options rather than setting specified rules for hiring.

Post Project Privately

It is possible to post the projects privately and this will keep the project hidden from every freelancer, except the one you choose to work with. This means that you can expose the details to only the selected freelancers, resulting in bids only by invitation.

Advanced Filters with Country/City and Rate based filtering

We offer you filters based on your customized requirement. For instance, if you are looking for a digital marketer for enhancing your local SEO, it is wise to hire someone from the same locality or city. This will help in getting the job completed with more value and perfection. If you need a freelancer who will fit in your budget, you should go for rate-based filtering.

Matching % to show much the freelancer matches to your requirements

Very few freelancing sites have the provisions to let the client know the percentage of similarity in the requirement and skill set of the freelancer. This will help you in the decision-making process before hiring the candidate.

Compare, Shortlist and Award

Before making the decision of hiring a freelancer, you can always compare and later shortlist conveniently on our platform. This will help you in finding the right freelancer to award your project.

Set filters to hire only freelancers or only companies or either

We also have filters to choose whether you need a freelancer or a company to finish your project. We recommend you use this filter wisely based on factors like number of different requirements, deadline and skill set.

Multiple Milestones

At Vulpith you can choose multiple milestones, up to 30, and this can be decided after a discussion with the freelancer depending on your delivery time-lines.

Hiring different freelancers for the same project

It is possible to hire different freelancers for the same project by dividing the task on different terms. These terms are based on your confidence on freelancers, whom you choose to hire, and their abilities & skills.

Add/Modify/Cancel of freelancers

Vulpith is a very flexible platform, and hence you can change the chosen freelancer at any point of time by simply adding, modifying or even canceling # of freelancers before you award the project. Later, you can fix the milestones based on your confidence on the selected freelancers.

Other Features :
Background Verification
Cloud Workspaces for remote employees
Escrow Protection

Let's take a sneak peak at three unique benefits of working through Vulpith

Background verification

At Vulpith, we perform multiple verifications on the initial level for our freelancers. The basic level of verification is free, and you need to go for paid services for advanced verifications based on your need. This helps the clients to verify if the freelancer can be trusted with their work.

We recommend, 5 levels of verification which includes :

  • Email verification,
  • Govt ID verification,
  • Portfolio verification,
  • Educational and Certificate verification,
  • Physical Address verification.

After successfully completing these steps they are titled as 'Level-X Authenticated' freelancers of Vulpith. This system is beneficial for clients as it is an indication that they are in safe hands and they do not need to not worry before assigning any project through our website.

Cloud workspace (DaaS) What is DaaS ?

There is hardly any freelance website which helps in creating a comprehensive workspace for both clients and freelancers to ensure the progress of work. This indeed adds more value to your projects, and no other competitive freelance sites has this system. We ensure that the virtual work environment protects your confidential data, irrespective of the location of the service provider/freelancer.

Desktop as a Service (DaaS) is a very intriguing proposition. It is the virtualization of a personal computer or desktop, we call that desktop a Cloud Workspace.

It is essentially accessing a dedicated and persistent desktop, assigned to any individual employee / freelancer from anywhere and at any time. The cloud workspace is accessible from a remote desktop connection or through a browser window or through a local application on either Mac, PC, Android. This means that the employee can work from one computer, then leave that device, and continue their work at another location on a completely different device. This brings a whole level of convenience and productivity that isn?t possible with conventional desktops.

This keeps Vulpith different from others freelance sites in providing high-end security and a worry-free virtual work environment.

Escrow protection

We strictly follow this method for the benefit of both parties as it ensures the security of money. For clients, it is feasible to follow an escrow payment method as they can be sure that they are paying for the work once they receive it with complete value for their money. The money is released to the freelancer only if the client is satisfied with the outcome in terms of quality and perfection. Although we have professional freelancers in all the different domains, we want our clients to feel safe about the money that they deposit for the projects.

At Vulpith, we believe transparency is the key to successful collaboration, and it leads to a smooth transaction which can quickly build the trust between the one who seeks service and one who provides it. Another, important thing to consider is that you can opt for working with Cloud Workspace. We recommend hiring our integrated Cloud workspaces only if the project budget is over 500 USD since hiring Cloud workspace costs you extra. The cost is depending on what configuration and software you choose/need.

How does an Escrow protection work?

Once the client hires a freelancer or an agency, he/she can discuss and plan the project to create the milestones accordingly. After making the deposit for the first milestone, the freelancer/agency starts the project and later submits the work within the allotted time. Subsequently, the client reviews the project in a "Review Only Mode", and the work cannot be downloaded till the deposited payment gets released. Later the freelancer uploads the documents which are confirmed by the client and then the freelancer gets paid. This helps in maintaining the interest towards the project from both sides.


Below mentioned is the procedure to sign up in Vulpith as a Client :

Compared to most of the freelance sites, Vulpith has the easiest sign-up method which won't take much of your time. It hardly takes time to complete the formalities and you are all set to explore one of the most reliable freelance online portals

Step 1 : To sign up as a Client, you begin by clicking on "Looking to Hire"

Post Project


Step 2 : Choose whether you are an "Individual" or an "Agency"

Step 3 : You can either sign up by filling the details or use social media logins like Facebook or Google+ or LinkedIn profile.

SignupAsindividual

OR

Post Project

Quick review

Vulpith is a market place for businesses of all sizes from diverse industries. Here are few reasons why we are distinct from current freelance websites and why should you rely on our platform:

  • Talented freelancers on board- We have a massive pool of talent from across the world, and we guide you through the hiring process should you need any assistance. We are always eager to find solutions for your projects, and we make sure that our freelancers meet your deadlines.
  • Seamless hiring procedure- Hiring a candidate at Vulpith is quite easy as you can filter through essential criteria that we have mentioned on the site and get the right fitment.
  • Tracking Projects- Once you start a project with the freelancer you can simply track the project and get updates regarding the progress of the project. This saves you from delayed submission of work which is a common issue faced by the clients on many freelance platforms.
  • Escrow payment- We strictly follow escrow payment system, and this is a very secure way of paying for the work after you are sure that the submitted work has matched your expectations.
  • Cloud work space- A cloud work space is a virtual workspace comfortable to work, with advanced provisions. Vulpith is one of the best platforms which leverages a cloud work space to offer clients an effortless work experience.
  • Guaranteed delivery- Not every freelance platform can ensure guarantee delivery if the freelancer disappears without submitting the committed project. Vulpith takes care of this issue and hands over the work to a professional who can guarantee delivery of work with quality. This service can be availed by paying 10% extra while posting the project, much like getting insurance for the project. If we still fail to complete your project, we will refund your money without any hassles.


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